Effective Date: 09 May 2025
Company Name: Velocity Signals Pvt Ltd
Service: Internet Service Provision
At Velocity Signals Pvt Ltd, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our internet services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, contact number, email, government-issued ID (as per regulatory requirements).
Service Usage Data: IP addresses, browsing history, bandwidth usage, device information, connection logs, and network diagnostics.
Billing Information: Payment method, transaction history, billing address.
Technical Information: Cookies, device identifiers, and other technical data to improve service performance.
2. How We Use Your Information
We use your information to:
Provide and manage your internet services.
Monitor network performance and improve quality.
Comply with legal and regulatory obligations.
Detect and prevent fraud, misuse, or illegal activities.
Communicate important updates, outages, or promotions.
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your data:
With law enforcement or government agencies when required by law.
With third-party service providers who assist in service delivery (e.g., billing, technical support).
With regulatory authorities as required under local telecom regulations.
All third parties are bound by confidentiality agreements and data protection laws.
4. Data Security
We implement strict security measures, including encryption, access controls, and regular audits, to safeguard your data from unauthorized access, loss, or misuse.
5. Data Retention
We retain your personal and usage data only as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Your Rights
You have the right to:
Access or correct your personal information.
Request deletion of your data, subject to regulatory obligations.
Withdraw consent (where applicable).
To exercise your rights, please contact us at: [Email Address / Customer Support Number]
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.
8. Contact Us
If you have any questions or concerns regarding this policy, please contact:
Velocity Signals Pvt Ltd
Email: info@velocitysignals.com
Phone: 8588822022
Address: Iconic tower sector 62 noida